I had a recent experience with an airbnb "representative". Who said they ran and organised tons of Airbnbs for "clients" locally. I booked and paid for the room, talked to the representative on the phone (as they mentioned was part of their screening process - which is understandable). Then, I spoke to the actual host later on the phone who told me, "You're a great fit, I'll be happy to have you."
Later, the representative calling me and began to try to renegotiate the price, after I and booked, had my confirmation and my receipt. When I told her I found this suspicious, she became very irritate and started telling me that "Hosts lose 14% of what they make. Did you know that?". When I told her, I wasn't trying to be a pest, she threatened to tell her client to cancel my booking. My booking was canceled. And, I was left high and dry.
Are people supposed to try to get more money outside of the BnB system? Was I right to be suspicious? I have a recording of the phone call and, you can tell that my directness threatened her and she back-peddled quite a bit before hanging up. Is there anything I can do about this?
