As the year draws to a close, I find myself reflecting on th...
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As the year draws to a close, I find myself reflecting on the incredible journey I’ve had as a host. What began with one humb...
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Personally, I'm shocked that only two people booked it. Homes like that are usually in the $2,000/n and up range. In the summer, $10k or more. No clue what the end game here is, except to create chaos maybe.
LOS ANGELES (CBSLA) – A local family was shocked when strangers showed up on their doorstep claiming that they had rented their home on Airbnb even though the homeowner had never listed it.
The listing called the home a “modern masterpiece,” and the entire villa was up for rent for just $450 a night on Airbnb’s website.
Jeff Branch owns the house, which is nestled up against the Santa Monica Mountains. He, his wife and children moved in four months ago. Earlier this month, the family went out of town, though they left a pet sitter to watch the house.
“…and she text us and said, ‘Did you rent the house out for the weekend?’ And we said no. And she said, ‘Someone is here who rented the house through Airbnb,” Branch said.
The homeowner went online and found the listing for his home, a listing he did not make that was using photos taken when the house was up for sale.
“I was a bit surprised, but not surprised. It got me to really realize just how easy it is for people to do anything online without anyone’s permission,” said Branch.
Branch immediately messaged and called Airbnb. He was told his case would be “escalated to a specialized team.”
“…and he said, ‘Okay, someone will be in touch with you tonight.’ Nothing,” said Branch.
The listing stayed up for weeks and, last weekend, another stranger showed up to the home, saying she had rented the house on Airbnb.
“It’s not a comfortable situation when people show up at your house and have seen pictures on the internet and say, ‘I paid for this house,'” Branch said.
While Airbnb had it listed that the host’s identity was verified, as far as CBSLA could tell, Airbnb does not do anything to verify the address to the make sure the person listing the property actually owns it.
A look at the host’s profile revealed a listing for another home in Kern County. However, a reverse image search on Google showed the home was actually on Sunset Boulevard in Brentwood.
Within hours of CBSLA reaching out to Airbnb, both listings were taken down.
“Until the media speaks up and they could potentially get bad press, they don’t care,” Branch said.
For it’s part, Airbnb sent CBSLA the following statement:
“Trust is at the heart of everything we do, and bad actors have no place in the Airbnb community. This homeowner is correct, and we’ve taken action to ban both the listing and the host from our platform.”
The vacation rental company said it does not release funds until after check-in and it uses software to detect fake listings, which it insists are are rare.
I was wondering if they pulled got them to cancel and book directly with them. I've seen mention of that a few times by guests on Reddit's ABB forum. If it's just through ABB, then I don't see how there's a benefit to them.
@Susan990when I listed on VRBO and Booking it was interesting. VRBO was happy enough to import the data from AB&B and no further validation was required. Booking sent a postcard to ONE of my two listings to verify ownership. Of course I didn't request the verification card until I had several bookings and had already been paid. None of the other platforms I'm on have done any form of verification. I know a title check wasn't done, because the title is in a name that has no similarity to mine at all.
I am not surprised, Brian Chesky filmed this video in May 2021 to show "how easy it is to list your space" (starting on 12:30 min of this video) and says: "... I am not listing a house I am living now... I think I'm gonna list my parent's house... I don't think they would mind..."
https://www.youtube.com/watch?v=w-kzCpHYK24
There's definitely no proof of ownership required. I know several people who have listed apartments they are renting without the landlord's knowledge, let alone their permission even though subletting is almost always prohibited in the lease and in some locations, it's illegal.
One of these people had her apartment totally trashed by guests. Luckily for her, Airbnb actually paid out for a full renovation/new furniture, so she was actually happy it had happened! Eventually though, her landlord found out and told her to stop or leave and that she could not run a hotel from his apartment. She couldn't understand at all why he was upset.
This person you describe seems totally clueless. With her damage claim, she is abusing the system as well as the apartment owner's trust, in addition to violating the lease contract. Do Unto Others never occurred to these people you describe. Appalling! (What is the world coming to?)