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Ludovica68
Level 1
Turin, Italy

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E92DF667-3DAB-4775-8AFA-43CFBA897771.jpeg

Hello! It’s been more than one year that I can’t book anything on airbnb. Every time that I try to proceed to the reservation, it appears the message “Something went wrong. Please try again.”. I will attach a picture.

I already deleted and installed the app many times, loged out and in again, but nothing seems to work. What can I do?

 

2 Replies 2
Annie1372
Level 10
Montreal, Canada

@Ludovica68 

 

Did you try on a computer as well?

as the Interface on a PC. Is more complete that on phones.

 

maybe it would be able to tell you what is missing.

 

Also, you can try to change your phone number, to another one that you know and then back to yours

and a password change could also help

.
Annie
Quincy
Community Manager
Community Manager
London, United Kingdom

Hi there @Ludovica68, II'm sorry to hear about this. Have you spoken with the support team about this at all?

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