Remember how airbnb canceled everyone’s bookings last year and issued refunds throughout the entire year to all guests who didn’t travel? And how your policy didn’t matter?
I asked Airbnb for one small favor - extent the expiry of the Superhost bonus coupon because we have been under travel restrictions the whole time and nope they won’t even do that. Their response as usual is nonsensical - “can’t extend it from 2016”... it’s from year 2020.
I think you'll be happy to know there is an email going around extending the dates on Superhost coupons. I'm hoping you might have already received it; otherwise, it could be on the way.
You can read more about coupons and how to use them here. There is also a header talking about the extension and how to review the coupon.