How do we have this removed? AirBNB has known about this for 3 months with documented ticket numbers, and every time I speak with a customer service agent or their supervisor, they say it has been escalated but no agent from the correct department has been assigned to the case.
The last Urgent Safety Specialist I spoke with, after I asked if he felt this was reasonable and said my next course of action would be to sue AirBNB, he agreed it did not sound reasonable and advised me to do whatever was necessary, as he had no further ability to connect me with the right department and said he could only leave notes and hope that someone does eventually get assigned.
AirBNB, is this really the solution? Can no one take this down, after I've provided the court order vesting title to me in February? Sounds like it's lawyer time, I can't imagine a more incompetent service than the one you run.
