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Unable to type message to guests

‎25-05-2022 05:28 AM
Henry211
Level 2
Vaughan, Canada
‎25-05-2022 05:28 AM

Unable to type message to guests

Hi, I’ve been hosting for years before Covid and has now just reopen my listing after some renovation. I received a few bookings and requests right away however I’m unable to type messages in response to my guests. Does anyone have the same issue?? I have tried on my iPhone app, android browser on the computer and iPhone browser. None of it give me a box to type and respond to any message. Very strange. I contacted Airbnb support too but so far no solution. They told me to text message my guests. But I can’t respond to inquiries cause those are not confirmed so no phone number.

‎25-05-2022 05:28 AM
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3 Replies 3
‎25-05-2022 05:30 PM
Emiel1
Level 10
Leeuwarden, The Netherlands
‎25-05-2022 05:30 PM

@Henry211 

 

Can you open your INBOX page ?

https://www.airbnb.com/hosting/inbox

 

 

‎25-05-2022 05:30 PM
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‎25-05-2022 07:27 PM
Henry211
Level 2
Vaughan, Canada
‎25-05-2022 07:27 PM

stilll have the same issue.

‎25-05-2022 07:27 PM
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‎25-05-2022 07:34 PM
Emiel1
Level 10
Leeuwarden, The Netherlands
In response to Henry211
‎25-05-2022 07:34 PM

@Henry211 

 

Did you also try the website in a windows environment ?

‎25-05-2022 07:34 PM
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