Unfair bookings

Alex1685
Level 2
Bedford, United Kingdom

Unfair bookings

I have a question for hosts out there, maybe it's happened to you also,

 

I currently have a guest who has made 3 separate bookings (5 days each), all check-ins start the same days as checkout. 

 

When I asked why they made 3 separate booking they said that they were worried because of covid they may need to quarantine upon arrival. But would cancel the bookings if that requirement wasn't in place at the time.

 

I'm annoyed that someone has booked the apartment with the intention of cancelling it.

 

Has anyone come across this and can I cancel the booking.

 

Alex

16 Replies 16

@Helen3  maybe they do realize it. Still cheaper than having to pay for full two weeks if they don’t need it or having to pay a fine or scrambling to find a new accommodation. I actually think this is a clever move 

Alex1685
Level 2
Bedford, United Kingdom

I totally agree, the guest was just being careful! I asked the guest to cancel and they did luckily. I changed the booking setting to strict so that can't happen again.

 

Lesson learned  ! 🙂 thanks everyone