I have a guest recently, as usual as superhost i provide a quality service and my homestay is clean before they check in, the guest first are cheating me that have only 2 guest but they have 5 guest in, they have a party in my homestay which i clearly state on house rule are not allow, the bad thing are they late for 2.5hour check out and i found out they my homestay are very dirty and they also vomit at my mattress, as host we nred to provide honest comment after they check out but the guess may not happy for it, and dirrct give me overall each 1 star, i found out this is unfair to host as in this tough economy we do our best to keep this business. I am here to ask whether airbnb can readjust my point for it or maybe delete such unfair rating and comment or not. Thanks.