Updated Emotional Support Animal Policy!!!!!

Updated Emotional Support Animal Policy!!!!!

Hi Everyone - does anyone know when this ESA policy changed?!

 

  • Hosts are allowed to decline the presence of emotional support animals from a stay or Experience

 

https://www.airbnb.com/help/article/1869/accessibility-policy

31 Replies 31

Now - since hosts are not allowed to ask proof that animal is "service animal" - how the hell we distinguish between them? As this looks like "verbal, non documented" stuff

 

"

  • Hosts are only allowed to ask the following about a guest’s need for a service animal:
    • Whether the guest requires their service animal because of a disability
    • What work or task the service animal has been trained to perform

"Q. do you know password? A. I do" - come right in! No voter ID needed!

Susan990
Level 10
Redmond, OR

Just one question..... are these guidelines the  same for boutique hotels, resorts, any other forms of Airbnb listing on the platform?  Just asking. 

Susan