What? ABNB cancelled an upcoming guest a week out and is just like "Sorry, you're SOL"?

[Garrett47]

"We hope this message finds you well. Reservation HMXXXXXX with Jessica XXXXXXX has been canceled in our system. This reservation was set to start on 2020-10-16. Unfortunately, we’ve received quality assurance information regarding this guest and we’re no longer able to support them as a member of our Airbnb community. Your calendar should now be open for the affected dates."

I mean I'm thankful, MAYBE, but what's up? What happened? Why am I getting denied an approved stay? Am I crazy to feel like ABNB owes me reimbursement for this?

[Elena87]

@Garrett47 

One to give airbnb the benefit of the doubt over.

They won't tell you the juicy gossip and details why they cancelled the reservation.

Be it a hazardous background check or fraud, best not to have a bad news bear rolling up at your front door.

Look out though for duplicate booking for the same dates from a new account.

Reimbursement? On what basis?

[Mike-And-Jane0]

@Garrett47 Good to see Airbnb are actually protecting hosts on some occasions

[Helen3]

Yes you are crazy to feel an STR company owes you compensation for protecting you against a fraudulent booking/dodgy guest @Garrett47  😀😃

would you rather accept a guest that could have recently damaged or partied at another listing or where criminal activity has come to light (for example).

[Garrett47]

Y'all are right, I was just surprised (and admittedly agitated) because the guest had 4.5 stars and around 20 reviews.

[Helen3]

What knocked him down to 4.5 @Garrett47 

[Ann72]

@Garrett47  It takes a lot to knock a guest down to 4.5, so things must have been pretty bad in more than one of those 20 stays.

[Quincy]

Post removed as requested by OP