When is Airbnb's 25% refund due for Corona cancellation?

[Gregor1]

Dear community
 
Airbnb pays us 25% of bookings canceled due to Corona
IF some conditions are met, see also here:
https://www.airbnb.com/resources/hosting-homes/a/250m-to-support-hosts-impacted-by-cancellations-165...
 
According to Airbnb, the payment or another email should be made "early April" if you receive such a payment. This time is now over, but so far I have not received anything.
 
One of my bookings would be affected and meets all criteria:
Strict cancellation, booked on March 2nd, 2020, check-in April 1st, 2020, canceled due to corona on March 17th, 2020 by the guest, guest from france, stay in Berlin.
 
Does anyone have any experience or has someone already received the 25%?
 
thanks
Gregor

[Sarah977]

@Gregor1  No one has reported receiving anything yet. I wouldn't hold my breath on Airbnb's stated time lines.

And they aren't going to pay 25% of the booking- they are going to pay 25% of what you would have received under your cancellation policy, had it been upheld. So if you have a strict policy, it's 25% of 50%- 12.5% of the total booking amount.

[Gregor1]

@Sarah977  in my case its the full 25% as its under longterm-cancellation policy (30 days stay) which gives me 100% when cancelled (at least here in germany)