Where can I see the support messages?

Dora31
Level 4
London, United Kingdom

Where can I see the support messages?

Hello

 

I had to recently open a resolution center case and I wonder where I can see the messages received from the support team? I received emails directly in my email inbox but not in my airbnb inbox

 

thank you

4 Replies 4
Emiel1
Level 10
Leeuwarden, The Netherlands

@Dora31 

 

The usally are in the travel section of your account

Dora31
Level 4
London, United Kingdom

it is not, sadly 

Huma0
Level 10
London, United Kingdom

@Dora31 

 

Are you logged in as a host or guest? For some reason, mine usually show up in my guest inbox even though the queries are almost always to do with hosting.

Sybe
Former Community Manager
Former Community Manager
Terneuzen, Netherlands

Hey @Dora31, did you find the messages from the support team with @Huma0 and @Emiel1 's help in the end? Let us know if you need more help!

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