Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Arran34

hihow can i legally ask a guest to leave? in light of the corona outbreak i don’t feel safe sharing my apartment in london with someone who is out and about all day and who’s hygiene i have no control over. thanks for your help

Hi Airbnber's While I understand we are all in a difficult and fluctuating situation following the recent Coronavirus outbreak, why has Airbnb almost immediately offered for guests (and hosts) to cancel penalty-free?! Specifically those, like myself, not ...

I use "strict"cancellation policy. But i'd like to change it to free cancellation until this coronavirus mayhem calm down. Does anyone know how to change it periodically? Any advice would be appreciated! toshie Latest reply by Toshie1

Any other British hosts had former guests who are London residents trying to rebook? I’ve had two who grew up in Brighton want to come here before our capital gets locked down. They want to stay with me as short-term lodgers. Both appear to have kept my ...

They charged me $100 cancellation fee when it was the guest who asked the AIRBNB support to cancel their reservation. It was cancelled before 24hrs of booking. After cancellation, an airbnb support messaged me and clarified with me that I have no cancella... Latest reply by Deborah794

I have been charged -$50 to my account for a Covid19 cancellation. We were told we would not be penalized and I have documentation to a agent approving the cancellation. In trying to contact Airbnb regarding this debt I cannot reach anyone to correct th...

Hi guys, We have a new inquiry today for a 23 year old guest the will be going back to Naperville. They said that the person going back home from International flight needs to be quarantine for 14-days and that their home is not big enough to do it. They... Latest reply by Marit-Anne0

On March 14, 2020, Airbnb changed policy to allow guests full compensation for cancelled bookings as a result of the current COVID-19 health crisis. This policy overrides existing policies hosts have in place to protect their homes and livelihoods, placin...

Hi does anyone thinks that after the 1 month (we don't care about you host ) Extenuating circumstances so April 16 our strict cancellation policy will be respect from the direction ? Im curious who thinks they will and who thinks they wont? tums down...

Open letter to Airbnb founders - I am grateful to you because I built my business using your platform, however, I find that in the unprecedented time we are living you are turning your back on usYou want to save your brand and be a Hero, and you are doin...