Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Veronika288

Dear hosts, I'm a PhD student at Cornell University and I'm working on a small project which is about Airbnb surveys. I've read on this forum that hosts receive surveys but I haven't found them online. I'd be so appreciative if you tell me what you think ... Latest reply by Maia29

I have been trawling all the pre-scripted answers and can't find a solution... can someone please tell me how to contact airbnb accounts people directly. Latest reply by Nicola1850

Is there a way to contact a manager in customer service? I have run into a deadend with my problem. Latest reply by Maia29

Good afternoon, my last reservation left (Logan) they reserved the condo for only 1 person. My cleaning lady just finished cleaning the condo and both beds and all towels were being used. My camera showed multiple people entering my condo. Latest reply by Maia29

I’ve been hosting for almost a year without any issues but payment from my last four guests hasn’t arrived in my account. I’ve contacted Airbnb 6 times about this and each time I’m told it has been resolved but payment never arrives. Airbnb can see the m... Latest reply by Maia29

We are beyond the refund time period if we cancel. We will just lose the money. The host just reached out to tell us the pool will not be available. The pool is the first picture on the listing and the best part of this florida property. They want us ... Latest reply by Maia29

I am still trying to find out if there is such a thing as a complaint department at airbnb to complain about their incompetent offshore case managers. I just lost 1 weeks income due to a no show guest who claimed he tried to call me several times at 1 pm ... Latest reply by Maia29

I live in NSW and I’m looking to have someone hand over keys just the once, one evening. how can one find a host willing to do this?laura Latest reply by Rowena29

Having trouble downloading your 2019 Earnings Summary Report?Try this: Scroll down on the Earnings Page and near the bottom you see:view transactionsview tax informationrequest proof of incomeSelect request proof of income and Airbnb will send you a link ...

Long ago I was told by airbnb that they just send a check to Oregon based on the taxes they receive from hosts. And that they didn't itemize it, as in who exactly the payments came from. Is this possible? If so is that still the way it works?