Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Ms-Dee0

Dear Airbnb Community, Happy New Year and I hope you are all safe and well. Our wonderful cleaner for our house in Phillip Island is no longer working in this industry. i wondered if anyone is happy to share details of cleaners they recommend on the Islan...

I wanted to confirm, for certain, Airbnb treatment of owner ratings on this. I found on this forum what looks like a conclusive answer but it is 2 years old and things change. For an inquiry, if I message back to the person I understand my response rate... Latest reply by Ann72

Help! I am new to hosting our cabin. Our first guest is scheduled for 30 days from now and just emailed requesting to cancel. Our cancellation policy is the 50% refund if cancelled long before. How do I do it? Do they request cancellation on their end t... Latest reply by Jessica-and-Henry0

I am a superhost.. but currently travelling.. can you see your rating as a guest?help anyone? Latest reply by Imogen23

Recently we received an inquiry for a long-term booking. The guest asked for the opportunity to preview the property (stated: "it will only take 5 min."). My co-host and I explained that it was against Airbnb policy and a safety concern as well. We enc... Latest reply by Ann72

Hello Superhosts, I am wondering if you can give me insight. I am currently booked with a superhost in Sau Paulo names Luiz. For the past 5 years of using Airbnb I often stay with superhosts because of their excellent reputation and I have never had issu... Latest reply by Anonymous

My guests wants to edit their rating Latest reply by Emilia42

I have been super lucky during this challenging hosting time! My guests thus far, have been safety minded and very respectful of my home and their suite. I love hosting and always striving to find new ways to make special touches to the space. My guests... Latest reply by Elena87

Hi Group, Had a couple stay for a long weekend who obviously spilled coffee all over the place, which they cleaned up with my brand new organic white Turkish cotton towels, which are now permanently stained. Any recourse here for compensation, or do I cha... Latest reply by Jason114

My husband and I have been noticing trends with our AirBnb guests since the COVID pandemic started:- Guests are booking longer stays- Guests are booking to use our Bnb as their work & live space- Guests are requesting extra services and amenities not in o... Latest reply by Jason114