iPhone app freezes on iOS 14.5.1

Answered!
Juan-Manuel49
Level 1
Monterrey, Mexico

iPhone app freezes on iOS 14.5.1

I try to open and it freezes in a white screen with the logo. I deleted and reinstalled several times. Just work the fist time I open it, the next time it freezes. I will be traveling and I will need my phone to keep contact with my host and follow directions. 

Top Answer
Wade78
Level 2
Luquillo, Puerto Rico

I had a similar issue last year on my android, the trick I used was this

 

Turn off your phone (not a reset) 

Turn it on, Uninstaller the app Turn off the phone

Wait 2-3 minutes then turn it back on, and install the app. 

Turn the phone off again before opening the app. 

Wait 2-3 more minutes, Turn the phone back on. 

Wait for 2-3 more minutes and then open the app. 

 

It's worked for me a few times why this series of procedures makes it work I don't know but it works,  vest of luck to you. 

3 Replies 3
Wade78
Level 2
Luquillo, Puerto Rico

I had a similar issue last year on my android, the trick I used was this

 

Turn off your phone (not a reset) 

Turn it on, Uninstaller the app Turn off the phone

Wait 2-3 minutes then turn it back on, and install the app. 

Turn the phone off again before opening the app. 

Wait 2-3 more minutes, Turn the phone back on. 

Wait for 2-3 more minutes and then open the app. 

 

It's worked for me a few times why this series of procedures makes it work I don't know but it works,  vest of luck to you. 

Juan-Manuel49
Level 1
Monterrey, Mexico

I did it. It seems like it worked. I appreciate the idea.

Wade78
Level 2
Luquillo, Puerto Rico

No problem, glad it helped.