In Host Voice you can share ideas with the community and Airbnb. At the moment, Airbnb is particularly interested in Ideas for improving the mobile app to make hosting easier. However, you can submit an Idea on any topic.
How does it work?
Ideas posted are public and community members can comment and “thumbs up” the recently posted Ideas in the “All” section.
The Ideas with the most "thumbs up" from the community will be moved to the “Popular” section. Ideas that are not moved to this section will be archived.
The Ideas in the "Popular" section that have the most "thumbs up" and have well explained Ideas, will be shared with the Airbnb Product team for review. Though these Ideas will be reviewed they will not necessarily be developed. If Airbnb is interested in investigating the Idea further, then it will move to the "Featured" section.
Ideas in the "Featured" section will receive a Status in order to keep the community updated on the progress of the Idea. The first phase of this process will be researching the Idea further. Even a "Featured" Idea may not ultimately launch.
When posting an Idea, here are a few tips to keep in mind:
- Make sure the Idea has not already been submitted. If there is already an Idea submitted that is close to or the same as the Idea you are submitting, please do not create a new Idea. Instead, comment on the existing Idea to help make it better.
- Only post a single Idea: if you have multiple Ideas for improving Airbnb, please submit each one separately.
- Have a simple "Title" for the Idea describing what the Idea accomplishes.
- Explain the problem that the Idea is going to solve. This will help demonstrate how the Idea provides value.
- Tag the Idea with the part of the website or mobile application that the Idea is related to.
- When possible, include screenshots from the application or website. Or even a drawing you have made on paper that you took a photo of.
- Be open to the Idea evolving: as the community discuss the Idea you have posted, there may be ways it can be improved. This is great! Embrace the support of the community and let the Idea evolve.
Host Voice is a new feature for the Airbnb Community. Thank you for your support and patience as we grow Host Voice into an engaging and valuable part of the Community Center.
Click here to visit Host Voice. We can't wait to hear your ideas!
Lizzie
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Thank you for the last 7 years, find out more in my Personal Update.
Looking to contact our Support Team, for details...take a look at the Community Help Guides.