[Status FIXED] Community Center email notifications

Stephanie
Community Manager
Community Manager
London, United Kingdom

[Status FIXED] Community Center email notifications

Hello everyone,

 

As some of you may have noticed, our Community Center email notifications have been a little on the quiet side. We are currently working with the platform team to find out why Community Center email notifications are not being delivered as normal. We are sorry for any inconvenience this is causing and hope it will be fixed very soon. 

 

In the meantime, you should still receive the notifications via your CC notification feed, so do keep an eye out for these. 

 

We will provide an update as soon as we know more and if you don't mind, we may ask a few of you to help us with some testing. 🙂 

 

Thanks,

 

Stephanie

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16 Replies 16
Sarah977
Level 10
Sayulita, Mexico

@Stephanie  The "You have no new notifications" bug is still there. And it's worse. Happens way more often now. Also the bug on the new PMs hasn't been addressed- latest message is up on the screen already to read, but if you don't click on it on the left where the message list is, it keeps showing that it's unread.

Stephanie
Community Manager
Community Manager
London, United Kingdom

Hiya @Sarah977 ,

 

Yeah, we still have the ticket open for it, for both of them 😥. Will add the former's increased frequency to the ticket now. 

 

Thanks for keeping on it,

 

Steph

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Please follow the Community Guidelines