Hi Guys,
In Berlin (Kreuzberg to be specific) and I'm look...
Latest reply
Hi Guys,
In Berlin (Kreuzberg to be specific) and I'm looking for a Key Exchange. I'm not sure but it seems HoardSpot is de...
Latest reply
I am having trouble with a guest called [Guest name hidden], who apparently is married and booked my place which was originally enquired by his girlfirld **** who apparently stays in the same vicinity. In my absense, he would bring his girlfrind and lock themsleves into the room. It happened almost all the days, as I have full-time maid who lives with me as a care taker. He would ask for atleast half a litre of milk daiily and do laundry that would consume our washing powder for the entire week. The worst was, today he left the room AC switched on and locked the room and went out, and says this - ''The room that I pay for belongs to me and I have every right to use the facilities given , including the AC/ fan, light the way I please. Host cannot ask me to pay extra for electricity consumption over and above the rent already being paid. No such house rule mentioned. I am finding this all ridiculous and atrocious at the same time.'' I have asked for the extra service charges and he says 'Requesting you to take a strict action ASAP and I seek 50% refund of this horrendous stay. I can consider legal action against the host and Airbnb , however , i have full trust in the support and working of Airbnb team. ''
I have been rated as super host by such great travellers ! I am finding this so strange ns cheap - I hope Air B & B puts restrictions on such users.
*[Personal information hidden for privacy reasons – in line with the Community Center Guidelines]
He sounds like a bad guest. However, if you don't have specific rules in place, you can't retroactively try and charge guests for consumtion: that's not really on. I can understand why the guest is upset about that part of it. It's rude of him to leave lights and AC on when he's not there, but unfortunately, many guests seem to do the same.
Regarding the guest bringing his girlfriend, I see that your room only accomodates one person. I would send him a message through Airbnb messenger reminding him of this, and telling him that if he continues to bring a second unathorized guest onto your property, he will be asked to leave. I would also call Airbnb to report it, in case you do need to evict him.
Thanks Alexandra, I just got a call from Air B & B and they understand my situation knowing the fact that all my guests have left me such great reviews. I just want my house to be respected, while I write this the AC in the guest room is still on and the guest is away...can you imagine the elecrivity usage and wastage...
According to your side of the story, he is an abuser.
But I have a feeling there is more to this story.
Hosts who have judgemental morality issues (married men sleeping with other women) with their guests may be terrible hosts. Even though intellectually you may accept this behaviour, you may be telegraphing your distaste. I'm sure you are not "high fiving" him.
Asking guests to curtail utility usage is also a minefield. We can gently implore and raise the issue, but we may come off controlling and cheap.
The interaction with your guest has become toxic. You don't want him and he has become vindictive.
Search for a loophole and kick him out for breaking your rules. Airbnb may side with you.
Or just cancel, pay the consequences and reduce your stress.
Tomorrow is another day
Thanks Paul. I would want my guest to respect the house. I have a probelm with a lie, he refused he even got her, while knowing the fact that I do have a fulltime care taker, he would sneak her in...how about that??? My care taker noticed few times, and she told me whats happening in the house, and it happened only when he knew I gone for long days. I have no problem, as long as my guests are honest and open about themselves. This sneaking business is surely very cheap !