Accidentally Cancelled Trip

Johnnie5
Level 1
Denver, CO

Accidentally Cancelled Trip

So I had booked a trip last week for a trip mid June and was approved and have already paid for it. Then today I booked another trip for the next week and when I went into my trips tab it said I cancelled my first trip! I dont think that I cancelled it on my end and my host says they didnt cancel. 

 

What could have happened?! Is there any way to un-cancel or what could have made this happen?

1 Reply 1
Linda108
Level 10
La Quinta, CA

Talk to Air BNB, @Johnnie5.  The rep should be able to see what happened and correct it for you.  Here is a link to a guide for contacting Air BNB:

https://community.withairbnb.com/t5/Community-Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M...

Good luck!