Add request money item

Jessica189
Level 2
Vancouver, Canada

Add request money item

I have submitted a resolution issue yesterday, but we found some more damage due to this same issue. How can I add new "request money" to the existing reolution?

 

Thansk in advance.

3 Replies 3
Karen-and-Brian0
Level 10
Bragg Creek, Canada

Hi @Jessica189 Go to the Resolution Centre, click on the appropriate case and add the information in a message. It will all be dealt with in the same place. Hope that helps - Karen

I have to send an invoice as attachment as well. It does not allow to do that in the message.

Just indicate that in your message and ask for advice as to how to submit it or start another request in the Resolution Centre where it did give you the option to add an attachment.