Hello everyone,
Lovely to meet you, my name is Lizzie and I am the Online Community Manager here.
Just to let you know @Daniel236, as requested I have removed the featured answer on this thread as it doesn't appear to actually be resolved.
I can imagine this is really frustrating for you all. I am feeding this issue and your feedback on this back to the Team. How long have you been experiencing this problem with the app?
Do keep us all updated here if you find a solution or there is any update. Hopefully it will get sorted soon.
Thanks,
Lizzie
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Thank you for the last 7 years, find out more in my Personal Update.
Looking to contact our Support Team, for details...take a look at the Community Help Guides.