The new calendar will no longer allow a half day change over booking. Therefore, I keep getting a double booking situation. I have emailed with regards to this issue but the advice I was given did not resolve the issue. My change overs are between 11 am and 3 pm and so I need to have some advice on how to resolve this issue. I have had to cancel a booking and have been charged for this. I would like this refunded to me please. More importantly, the fact that I am having to cancel bookings for this reason is unacceptable for clients and creates a bad impression on my profile.
I await your advice and confirmation of refund.
Regards
Charlie