Calendar problems -- date won't become available

Katie165
Level 1
Toronto, Canada

Calendar problems -- date won't become available

Hey there -- my calendar won't allow a date to become available.

 

I'm thinking because it's I canceled a booker because:

 

(a) I didn't realize my calendar had those dates open and

(b) I was going to be moving out of the place, but the date got pushed back.

 

How do I get the calendar to open up that date again?

 

Thanks,

Katie

 

4 Replies 4
Linda108
Level 10
La Quinta, CA

@Katie165  The dates of the cancelled reservation will remain blocked via the automatic system.  If you think you are justified under the cancellations policies of Air BNB, only an Air BNB staff person can open them.  Please read the articles in the Help Center about host cancellations and extenuating circumstances.  If you need help with contacting Air BNB, here is a link to a community guide:

https://community.airbnb.com/t5/Community-Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

Thanks so much!

Branka-and-Silvia0
Level 10
Zagreb, Croatia

@Katie165 yes, when you cancel then those days remains blocked and you are punished that way. And in other ways...

You can not reopen those days by yourself. You could contact Airbnb and ask them to reopen them if you give them a good reason why you canceled on the first place.

Or you can list your place on some other booking website for that period

Thank you...will try to find out how to contact AirBnB then!