Canceling a reservation made by mistake

Marketa0
Level 2
Prague, Czech Republic

Canceling a reservation made by mistake

Hey I have been hosting a for a while and I have had a superhost status because I am trying to keep everything perfect and 5 stars. I have recently added few new listings and I have probably by mistake turned ON instabooking. I got an insta booking and when I opened it there was a window to accept or cancel. I have canceled it since It was not ready for that dates. I just realised that I have canceled a booking I thought it was just a request. Now I will not be able to keep superhost despite I have been trying so hard to keep it. Is there anything I can do about it? Thank you

1 Reply 1
Sora0
Level 7
Singapore

You can email airbnb regarding this issue. However, likely you will only be able to gain back the superhost status only for the next assessment.