Hi Beate,
Maybe this response is late for you bc you posted the question on January but I will try to answer it below.
On your Mobile Airbnb App,
1-Click on the SWITCH TO HOSTING section to be sure you are not in the traveling section.
2- Click on LISTINGS (House Icon on the bottom of the page).
3-Select the listing you want to add the check-in instructions
4-Once you open, there are 2 tabs, one that says Listing and the other says Booking Settings. Scroll down in the LISTING tab up to GUEST RESOURCES.
5- Click on CHECK-IN INSTRUCTIONS
6- There are like 3 small dots on the right upper corner of the screen. Click on the 3 dots.
7- A pop-up window will open with the following options:
- Edit check-in method
-Unpublish
-Reorder steps
-Delete steps
-See sample guide
8- If you click on edit check-in method it will open the pictures (steps) and you can click the “pencil icon” on the top right corner of the picture.
9- Once you click the pencil a pop-up window will open with the following options:
-Edit photo
-Edit note
-Choose from photo library
-Take a photo
-Delete this step
10- Click on the “PREVIEW” icon to see how the guest will see your instructions.
I tried to be as detailed as possible above so you can edit your check-in process. I found this feature extremelly helpful for hosts specially when you have a lockbox. Try it and let me know if you have any questions.
Hope this helps 😉
Thanks!
Dennis