@Alice595
Thanks for reply.
Firstly, the screenshot you posted from Performance (Progress) should not be confused with cautionary emails re. pauses to listings and / or delisting.
Of my 5 listings, in 'BASIC REQUIREMENTS' I currently also have the same orange '1 listing needs your attention'.
- In your case, as shown in orange, it's 'Overall rating' that needs 'attention' .
- In my case, Overall rating for this listing is currently 5.0.
The criteria which requires attention is 'Accepted Reservations' The requirement is 88% and my current figure is 82%. So it shows up in orange in need of attention.
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As mentioned for years my listings were fluctuating between 4.3 and 4.7.
The figures just showed in orange, but I did not receive any emails from Airbnb.
Consequently, per chance your Overall Rating falls again below 4.6, so long as it's no lower than 4.3 essentially you do not have to worry.
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I had one experience in mid 2018 when one of my listings' 'Overall Rating' descended to 4.2. At that point I did get an automated email with '5 DAY PAUSE TO LISTING'.
But there was a discrepancy, because Performance showed this listing Overall Rating at 4.4.
Therefore, I disputed the figures. It took a month to sort out the mess. Though the discrepancy in figures was never resolved, the underlying reason for the pause was addressed by a Case Manager.
In the previous year I had received two very low ratings w. terrible reviews from undisclosed 3rd party bookings. In fact, there was another case on one of the other listings. The Case Manager eventually deleted all three offending reviews.
Though the 5 Day Pause came and went, following the deletions of the 2 reviews for that listing, the average shot up to 4.8, and in due course, 4.9 and 5.0.
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In summary, the evidence is that the rating system has far greater flexibility than most Hosts appreciate or understand.