Do i have to click the pre-approve/decline button for an inquiry?

Annette33
Level 10
Prescott, AZ

Do i have to click the pre-approve/decline button for an inquiry?

I'm not on IB, but the regular "old" booking system. In contrast to a booking request (decline or approve within 24 hours)  I thought that an inquiry just needed to be answered to in a timely manner in order to be  recognized by Airbnb as a valid response, but I now see that after I send off my reply message, the red pre-approve/decline button remains highlighted in red under the inquiry in my inbox, as if I still needed to do something about it, possibly meaning that I can't just answer the inquiry with a return message, but that I also must choose between either preapproving or declining. Is that correct?  I'm afraid that if  I don't activate the button, my answer will not be sufficient enough to be counted as response in Airbnb's system. 

30 Replies 30
Phil3544
Level 2
San Diego, CA

Hey all

updating the thread for anyone searching this question

 

seems like you don’t have to click to maintain response rate 

 

https://www.airbnb.com/resources/hosting-homes/a/86