@Cody29
Guests who have money issues or pay the lowest price are often the least satisfied with the accommodation.
Or there's something that inevitably costs "more", because they're trying to "save money".
Just one example... we make it blatantly clear that showing up without a car will leave you pretty isolated. By car, shopping and restaurants are only 2 minutes away. By foot, it's minimum 1/2 hour each direction, and it could be oppressively hot, or chilly & rainy in the off season. But they still occasionally show up without a car... presumably to save money.
So, they end up paying ridiculous taxi fees or walking long distances in the hot sun, and naturally, are unhappy. And ultimately, it's always our fault.
Nowadays, if an inquiry or request (particularly the "no profile, no history" type) exhibits money issues, I clarify in detail what they're paying for, and ask if it's really suitable for them. They usually say yes, as long as they get a discount, which I won't give. Sorry.
I just recently scared away two inquiries who requested a discount from an already heavily discounted off season price. They're trying to book a spacious 8 person villa.. Fully heated in mid winter ...for two persons, and they think it's too expensive. I can pretty much predict that they're not going to be happy with the price, and that will likely lead to other dissatisfactions, real or imagined. They should be looking at a one bedroom apartment or something.
So, help them make the right choice. One they'll be happy with.