Hi @MariaTeresa29,
I'm Kirstie, the online community coordinator here in the Community Center. It's great to see you engaging with the community! Just to let you know that I have moved your post to a new thread which will make it easier for others to find it and maybe give you suggestions!
I'm sorry to hear you are not happy with the amount of dollars charged to your guest compared to your asking price, this will be due to service fees, VAT and the conversion fee for transferring it from Phillipine pesos to USD. This help guide explains how these fees are charged and why.
If you feel like this still doesn't answer your question, this Community Help Guide explains the best ways to contact the support team.
I hope that's useful, happy hosting!
Kirstie