@Rebecca91 @Linda384 @C-C0 @Harry22
It can be frustrating but you have to let guests know the way the review system operates. It is the best review system I have come across because you can't manipulate it, but it does have strict rules....and that is why it is such a good system...
Here are the review rules! Make a note of them......
In general, I am afraid 14 days is it, and you need to make sure the guest is aware of this. There are extremely limited circumstances were Airbnb will deviate from this policy but, 'the guest was still on holidays' is not one of them.
Get to know how the review system works and remember that as hosts we have the last say with the review response! We get to comment on what the guest had to say in their review, be it good or bad. Make use of this review response, it will tell the world what sort of host you are, and will say far more about you than a few 'air brushed' pictures! I always leave a review response!!
Cheers.....Rob