Hi Everyone.
I am currently hosting a couple and they are tooo demanding for the price they are paying for.
I explain:
The couple are on there 60's and the flat has been booked by their son which is probably 30.
Before the booking he cam to visit the flat and see if it is good and all confy for his parents and he was happy and booked it.
One day before they come there was some guests in the flat and have payed a cleaning service to clean the flat. The guests have left the flat a bit dirty ( Microwave a bit dirty and dirty bed sheets and some dust in the floor )
The parents have done an eraly check-in using a key that I gave to their son a day before and I told them that I finish work at 6pm and I will come over to bring clean bed sheets and make sure that everything is alright.
The son drop me 10 messages at 4pm saying that he will complain and need a compenstion because the flat was dirty. I simply said that I am coming at 7om as promised and I will sort out everything.
I come at 7pm clean all the flat clean bed sheet sleaned microwave kitchen bathroom everything and brought them a bottle of wine !!!
They come back and they were all happy about it.
I come back home at 10 pm and he text me again saying that the floor of the bathroom is not clean enaugh and his mum is not happy and he needs a cleaner.
I don't know what to do ???
They are paying 45£ for a newly refurbished studio flat in Fulham !!! for this price they can't even rent a room in the **bleep**tiest hotel in London !!!
What would you do ??
Thanks