I am new to the Airbnb site. I had an instant booking from a guest (though I do not remember being asked to approve this setting). The guest later in our conversation understood that I have pets in the house (though they are not going to be there when someone rents). He said his daughter is allergic and asked me to cancel so he wont have to pay and can continue his search.
I looked at the rules and saw that on the first cancellation you do not get a penalty, so I said to myself ok... first comers mistake.
But now i see AIrBnb blocked the whole two weeks that have been cancelled! --> "To help avoid future cancellations, your calendar will stay blocked for the dates of the canceled reservation".
Now I can not rent out my house and this puts me in financial problems! They did not warn me of this!
I can not contact the site, so I do not know what to do, we worked hard for this.
If anyone has any suggestions, I would be grateful.