Hosting without burnout

Stuart8
Level 1
Phetchaburi, Thailand

Hosting without burnout

GUESTS NOT READING THE INFO PROVIDED ON MY LISTING.

MANY PROSPECTIVE GUESTS ASK MANY QUESTIONS.

NO PROBLEM FOR ME TO ANSWER BUT NEARLY ALL THE INFO THEY REQUIRE IS ALREADY AVAILABLE ON MY LISTING. CAN AIRBNB ADVISE PROSPECTIVE GUESTS TO ACCESS ALL THE INFO ON THE SITE BEFORE CONTACTING THE HOST.

1 Reply 1
Donna15
Level 10
Delft, Netherlands

@Stuart8, here's a related thread. Lots of good tips.

 

https://community.airbnb.com/t5/Tips-Tricks/Hosting-without-burnout/m-p/17643#M814

 

The issue of guests not reading listings is an ongoing one. I doubt there's any way that AirBnB can force guests to read listing information, short of inventing some kind of system whereby a guest isn't able to book until s/he can confirm - electronically  maybe - somehow that s/he has. 😉 

 

What I've done is prepare a couple of template letters that I can use when I respond to an enquiry. I modify it depending upon the nature of the questions I'm asked.

 

I remember one quest (who arrives next month) asking me questions, the answers to which are in the clearly visible information under the heading picture on my listing. He wanted to know whether the price included a double bed, use of a bike, and breakfast. 

 

Sigh...