How can I block a guest from booking with me again?

[Christine--Sea-Lion-Prop0]

I had problems with a recent guest's group and do not want them to be able to book our home again.  I have "instant book" turned on, which has generally worked well for me.  I don't want this particular guest to be able to book again, but I don't want to turn "instant book" off for everyone else.

Is there a way of blocking or preventing a certain Airbnb guest from booking my place again?

Thanks, Christine

[Iren2]

I need the block feature. Threre are times i won't leave a bad review, or thumbs down on a guest, as to not offend them, and have them become unresonable,  and start harrasing me as to why.  A quiet block will do for everyones sake. 

If the block feature is taken away, i will be forced to resinstate control over to whom i book, by not alowing istant book to anyone in the future.

[Ange2]

@Iren2    I am not sure a guest can see any of their stars or whether (and who) thumbed them down (does a host who is a guest know the answer to this?).

Would be a positive if guests could see their stars, it may promote responsibility and self-awareness, I heard it does wonders with improving behaviour of Uber drivers and passengers.

If you have the parameter must have good reviews on IB a guest with 3 stars or less, and/or thumbs down cannot book - or so I heard, but I cannot confirm. But that is not foolproof if hosts do not rate their guests.

[Iren2]

I need the block feature back. There are times i won't leave a bad review, or thumbs down on a guest, as to not offend them, and have them become unresonable,  and start harrasing me as to why.  A quiet block will do for everyones sake. 

If the block feature is taken away, i will be forced to resinstate control over to whom i book, by not alowing istant book to anyone in the future.

[Iren2]

Also we should be able to block any new guests from booking our home when they inquire if we feel uncomfortable, and it it just not a right fit without explanation in some cases to the guest. It would save a phone call and customer service time. 

[Christina148]

They turned off the block option so I turned off instant book.  I'll still get bookings, I always do.  They can threaten me all they want by saying I won't be on search results but it is MY home and some people are just not welcome back.  Sorry not sorry.  

[Janine106]

Sorry not Sorry, I love it!  But unfortunately I can't be quite so bold 🙂  So I've taken the middle path and turned on "recommendation from other hosts" as a requirement.  Now the dilema for me is, the bad guests that I had (only my second bad experience in 7 years) do I give them a poor feedback?  It feels so wrong, because I'm pretty sure they're going to have left a positive review for me, but as so many have said before that doesnt make what they did to the place (trashed it) right...... why do I feel so guilty leaving a bad review?

[Anna570]

I feel the same. I feel guilty leaving bad review. I just left a bad review since I really felt very uncomfortable with my recent guests. I was thinking about it for a while but at the end I wrote it. And I wrote a midle version of what really was going on since I avoid any kind of confrontation but at the same time I wanted to have on records somewhere what happend. I feel bad also becasue these people are local and very primitive and I am afraid that they might comeback and cause some trouble....I regret I wrote it. Now I can't change it since they wrote me a very good review. Now I feel even worse. To feel safer I didn't requested any reimburesemnt for damages and for additional people staying at my place. I wish I can delete my review but it is too late. I truly am afriad that they my look for a revenge...Hopefully nothing like that hapens in the future but I  wonder how should I go about this kind of situation in the future.

[Vinny8]

The current solution is to:

1 - Click "Report" under the guest's picture in the conversation window

2 - Click "They are being offensive"

3 - Click "They are being abusive or hostile"

4 - Enter the following text - adapt to your taste-> Users insist on booking even after being declined, thus blocking my calendar and bringing down my acceptance rate. Please bring the block user function back.

5 - After clicking "Submit" you will be promted if you want to block this person as well.

6 - Click "Block this person".

[Kelly660]

This works!  You are a genius!  Thank you for sharing!

[Mikhail30]

Please add this option to block specific users from instant booking.

[Rick-and-Valerie0]

Please do! It’s so annoying that something so simple and important isn’t readily available.

[Adela53]

Please Airbnb allow hosts to block specific guests that generate unpleasant situations. I recently had the apartment rented to 3 young men that live apartment very dirty (food on the bed), full of smoking ash and broken glasses. 

[Magnolia13]

I would give a bad review... but in reality, they know where your house is and I am afraid of blowback. I would rather secretely block the specific user from being able to book. Now I am going to switch everything that is instant book off until they change that. I have people leaving doors and gates unlocked, smoking and throwing cigarette butts... it's not the end of the world, but if I don't have to have them back, I won't.

[Debra279]

How do I block a guest who instant books knowing I dont want her there? Airbnb says my chance for superhost will be suspended for 12 months if I cancel booking? These people have unpaying guest visiting and sleeping in other rooms, burn holes in carpet and then lie and blame other guests?? What can I do airbnb is not helpful at all!!  Can I just block one guest from instant booking?? Please any help appreciated 

[Randy235]

Yes - agree. Please add this feature as an option for Instant Book.