Hello @Hilary45, @DeeAnna0, @Anne445, @Pierre180, @Charles111,
Great to meet you and welcome to the Community Center, it is great to see you getting involved in discussions here.
I understand you are all looking to reach the Support Team, as you will see in this thread Guy has been great at providing a number to many of you. I also wanted to let you know that there is lots of information on how to do this here in the Community Center, I recommend taking a look at this Community Guide (created by a host here in the CC) on the different ways to reach the team, plus also using the search bar and typing 'contact' will bring up lots of information too.
Having said this though, I would recommend taking some time to explore the CC here, there is a huge amount of information and if you can't find it you can start a new topic (Discussion Boards > select board > click 'Start a conversation'). This may save you a lot of time, especially if it isn't urgent, and you get to meet amazing fellow hosts at the same time.
@Shahido0, if you guest has been charged twice, I would recommend you ask your guest to contact the Support Team themselves as they can then sort it out on their account. You can now provide them with the details to help them out. 🙂
Lastly, just to mention as your questions here were slightly different to the original topic of conversation you posted in and can easily get lost, I have move your questions and replies and made it into a new topic here in the Help board. I hope this is fine with you.
I hope you get everything sorted.
Thanks,
Lizzie
(A huge thank you to @Guy53 and @Bruce43 for your help here)
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Thank you for the last 7 years, find out more in my Personal Update.
Looking to contact our Support Team, for details...take a look at the Community Help Guides.
