I accidentally declined terms and conditions

Esther23
Level 1
Seattle, WA

I accidentally declined terms and conditions

I logged into the app and was given a pop up with the new terms and conditions. I thought I selected 'agree' but was taken to a 'we're sorry to see you go' page. It told me that if I wanted to accept the terms and conditions, I could log back in and would have the option presented again. I've done this both on mobile and on web and cannot find a place where I can accept the T and C. Any suggestions?

3 Replies 3
Amelie5
Level 1
Frankfurt, Germany

You will have to get in touch with Airbnb as they will have to "reopen" your account. 

 

Regards!

Bella4
Level 1
New York, NY

Same thing happened to me
Penny434
Level 1
Barrie, Canada

Same thing just happened to me. When I called I was told it’s because there is a glitch with cell phones and I needed to use a desk top computer!! I have 8 bookings I have made for a 6 week trip that I have no access to or will get none of the booking door codes etc. So FURIOUS!!! Just got a message told to go to my inbox to read it but can not access my account!!!