I deactivated my listing, but pending guests can't see the listing anymore

[Kez1]

Hi All,  

I deactivated my listing as I am busy over the next few months and didn't want to take any new bookings.  However, I have guests booked for this coming weekend and they cannot see the listing.  I would have expected that they would still be able to see the listing if only as a reminder to them about what they have booked.  Is there any way that I can enable them to see the listing without having to reactivate it? 

I did try to find a contact address direct to airbnb on the website, but I just keep being directed to the help page and the suggestions it offers.  

Thanks for any info.

[Marzena4]

Hello @Kez1. The current setting of the site is to only support the pending guests/bookings by not affecting them if a host decides to unlist: "Turning your listing off doesn’t affect your confirmed reservations." from https://www.airbnb.com/help/article/476/how-do-i-snooze-or-deactivate-my-listing

You cannot make it visible only to them manually. 

[Marit-Anne0]

@Kez1

If you snooze your listing rather than unlist, future guests will be able to see it, but it will not turn up in search results.