I never got an email from airbnb...so now I am in a bad situation!

[LeAnn5]

I never got an email from airbnb with a new reservation that was made. So now I am double-booked.

Please contact me ASAP. We have to resolve this with both guests.

[David126]

I an not sure who you expect to contact you, strongly suggest you contact AirBnB.

[LeAnn5]

How do we directly contact them?

[Helen3]

2nd post Community Help forum gives you all the ways of contacting them.