I agree with you. I’m totally going back to hotels after a host left a bad review calling my family dirty and complaining about milk stains on her Wooden floor.
I swept out the room, took out the trash, put dirty linen together and cleaned all the dirty dishes. The host left a mop with no disposable towels on it and that’s the only reason I didn’t mop. Perhaps, she expected me to buy them from the store myself.
long story short, I have filed a complaint and am done with Airbnb for good. After all, it costs me the same and I have to pay for cleaning as well. Then I’m expected to work on my vacation.