Missing Payment

[Sarah134]

Hi All - I'm new to hosting. I had my first guests stay with me April 22-23 and even though I received an email sayign a direct deposit has been sent to my banking account, I still have yet to receive payment. (I have Bank of America, and yes, the routing information I provided was correct).    Can anyone help me?  I can't find a contact phone # for airbnb and nowhere can I find an email address to connect with customer service. Thanks in advance. 

[Donna15]

@Sarah134, try these.

https://community.airbnb.com/t5/Tips-Tricks/Contact-Airbnb-A-Community-Help-Guide/m-p/16165

You can also reach them via the Help icon at the top of this page.

Also, at the bottom of any guest reservation itinerary is an AirBnB phone number.

More essential reading for hosts.

https://community.airbnb.com/t5/General-Hosting/Community-Help-Guides/m-p/23100#U23100

[Deborah64]

@Sarah134  I am having the same issue!  Did you get yours resolved?