Missing payout

Maxine-and-Cob0
Level 1
Lower Sackville, Canada

Missing payout

We have a guest staying with us for the month of January and we were told by airbnb through an email that the funds would be deposited into our account on or before Jan 6th and as of today still no payment recieved. Is there a toll free number for customer support ? Or how should we try and contact someone about this issue?

 

Thanks

2 Replies 2
Sally49
Level 1
Australia

i also have the same problem with a non payment trying to get hold of air bnb is very difficult

Greg20
Level 2
Wilmington, NY

Try either (888) 326-5753 or (855) 424-7262

 

Greg