My guests credit card will be expired by the time the balance is charged for her stay in August.

[Chris888]

My guest credit card will be expired by the time the balance is charged for her stay in August.  Is there a way she can update her card information once she gets her new card prior to her stay in August?

[Robyn136]

Unfortunately, the Airbnb platform doesn't allow for payment changes. Crazy I know.  See my reply above. It's a know problem that apprently they're working on. The workaround is to cancel the original reservation and rebook. 

[Robyn136]

Airbnb did not send any promost in their email regarding the second payment. As a matter of fact I copied that email and send it back to their customer service where it stated specifically and I quote “you do not have to do anything this payment is automatic”. Their system does not allow you to set the second payment as default. It is a system issue according g to Airbnb. You shouldn’t have to call to make these changes. It should be automatic. They know it is a system issue and they’re working on it. They ga e me a $150 credit and apologized for the difficulty.