My response Rating

[Amanda54]

I started a conversation with some guests who requested my apartment, thinking it was just a room. I even requested that they withdraw their request as they wanted to arrive early whilst there were guests in the property and leave their luggage in the apartment after check-out time. They did not reply when I came back with a suggestion, so now it will affect my response rating. Because of time difference, the request expired.  Is there anything I can do?

Should I just cancel all requests before I get penalized?

Please advise me.

[Gary111]

Hi Catherine Well, I'm glad you're still at least getting bookings. Our bookings stopped - understandably after Airbnb made our listing almost impossible to find.  After that we lost interest and went back to longer term letting, partly for this reason and partly because the majority of enquiries weren't serious.  We had bookers who hadn't bothered to see what sort of place it was but booked it anyway, putting us to loads of trouble trying to get them to cancel (with many of them not responding at all - really weird!).   Airbnb are 100% unresponsive -  see how they evidently don't even look at these messages we're sharing and trying to correct their wacky automation.  So we're out of it.  Good luck in the future.

[Elaine163]

My listing seems to be registered twice . Since I only reply to one booking request my rating is low for my responses . Now I am  threatened with  the removal of my listing! help!!