New to hosting, Disaster guest

[Iyan0]

I tried AirBnb to rent out a room. It turns out the guest brought 5 guys and a cat. Room was left a disaster, they smoked and stole/broke things. I am new to AirBnb. Has anyone something like this happen on AirBnb. Can I claim the cost to clean out the smell of smoke with the insurance from AirBnb?

[Nutth0]

You can start here https://www.airbnb.com/help/contact_us take a photo of damage & some damage repair cost.

[Rene-and-Zac0]

@Iyan0 You can make your own Febreeze spray andwith a  box fan placed in the window, the fan blowing outward will suck the dirty air out of the room. Here’s a helpful link on making your own Febreeze http://thefrugalgirls.com/2013/03/diy-homemade-febreeze-recipe.html