One room is automatically closed/blocked on daily basis

Lisa-And-Deniz0
Level 2
Göreme, Turkey

One room is automatically closed/blocked on daily basis

I have 7 rooms listed.  I am currently having problem with just one of the rooms (the last one in my list of active rooms) where each day when I first look at my daily calendar, the room is closed ("Blocked") just for today.  I have to manually open it again.  Next day, the same problem occurs for the same room.

 

This has been going on for several weeks (months?) and I just started taking screenshots each day as proof.  I'd like to report this to AirBnB but can't see where to do it.  Any suggestions on why this is happening, or how I can report it to the technical people at AirBnB?

 

 

1 Reply 1
Lisa-And-Deniz0
Level 2
Göreme, Turkey

Never mind.

 

1 minute after posting my message, the penny dropped and I think the problem is solved.  For anyone else's future reference, go to Availability Settings-> Reservations Preferences -> Advance Notice.  I had it set to "At least one day's notice" when all my other rooms were set to "Same Day".  Seems so obvious now....!