Our 2nd set of guests

Our 2nd set of guests

We put a lot of money into remodeling our home so we could open up two rooms and become super hosts. I am a mother of two that homeschools as one of my children is on disability. With my second child ready to start school, Airbnb was going to be my way of making a good living while staying home with my kids. After months of buying beds, linens, towels, furniture, two mini refrigerators and a mini microwave and baby equipment to full accommodate our guests. Updating one bathroom and adding a shower to the only bathroom downstairs we were finally ready to open our home and were very excited about it.

But only two guests in and this is what happened to us....

Airbnb let a national registered sex offender not only open a profile but approved him within minutes as "verified" meaning safe in my opinion. As him and his heroin addict wife messaged me for a one night stay, I was excited to have my second set of guests and was ready to get the ball rolling to becoming a super host. Since they had been verified I let then into my home. After a couple of red flags went off in my head, I got my children out of the house and went to my neighbors where we did very little research and found that the man was a wanted registered sex offender. You can look up "Hope Ford" on Facebook from Chanel 2 news to see the full interview.

4 Replies 4
Dusty2
Level 2
El Paso, TX

Airbnb verifies ID, they don't do drug tests or background checks.  I would suggest you turn off Instant Book and only take guests with good reviews while you slowly acclimate to the platform.  As for depending on Airbnb for income, there are many potential risks from bad guests who damage your house, to weather related disasters to neighbors complaining to cities regulating.  Hang in there and good luck.

Michael956
Level 10
Salvador, Brazil

What a horrible experience, but don't let one bad experience ruin your business.  Hang in there and you will be rewarded with many wonderful guests.  

Sarah977
Level 10
Sayulita, Mexico

I hope you have contacted airbnb to report this man's criminal history.

Rene-and-Zac0
Level 10
La Quinta, CA