I have not had anything such as this, however, I had one new airbnb guest just totally disrupt my rating because he did not follow instructions. And his first request stated one guest bur showed up with another. Simple instruction to park in the pool area for guest in the property. However, for three straight days he did the complete opposite causeng conflict with the property mgr. After informing him the first day, he did it again the next two days. Actually parking directly next to the property mgr. I did not discover this until I arrive back to the property. I asked him why he did that? He said" I did not understand the parking instructions"
Now he gives me a bad rating because I had never had to ask someone to check out one day early. Airbnb however, did not help much, they took his side. I should have explained to him better.
I don`t babysit grown people!