Hello @Matias10,
Lovely to meet you and welcome to the Community Center.
Just to let you know I have moved your post out of the other thread as it was on a different topic and I didn't want your question to get lost. As it is a new post, I have had to give it a new title, please let me know if you would prefer it to be something else and I will amend it. 🙂
Sorry to hear you are having a delay with your verification process. It should normally not take this long and as you mention it should take no longer than 5 days. What I would recommend is that you try setting up your payment method again and see if it works this time.
Let me know how you get on.
Thanks,
Lizzie
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Thank you for the last 7 years, find out more in my Personal Update.
Looking to contact our Support Team, for details...take a look at the Community Help Guides.