Payment not received 2 weeks after email notification

Lyn50
Level 2
Galway, Ireland

Payment not received 2 weeks after email notification

Just to clarify, I am an experienced host and payments usually arrive in my account 5 days after the email notification.  The payment notified on 13th September has still not arrived.

1 Reply 1
Linda108
Level 10
La Quinta, CA

This is an open host forum, @Lyn50, not Air BNB staff.  Here is a guide for contacting Air BNB

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728